Nous recherchons un ingénieur pour intégrer notre équipe de support technique au sein d’une entreprise de 30 personnes basée à Paris. Vos tâches principales seront les suivantes :
recueillir toutes informations sur les problèmes rencontrés par les clients,
résoudre les problèmes en direct (mail, téléphone, prise en main à distance)
le cas échéant, transmettre aux équipes internes de quoi effectuer le diagnostic et mener à bien les actions correctives – descriptif complet du problème, documentation nécessaire au diagnostic, organisation de sessions à distance.
s’assurer que la solution retenue résout le problème posé et en informer le client
assurer la bonne tenue de la CRM et le suivi des incidents jusqu’à fermeture des tickets de support.
Test : En collaboration avec notre responsable des tests vous pourrez être chargé de la mise en place de tests, de leur réalisation, et de la rédaction de rapports.
Validation informatique : Vous pourrez être ponctuellement chargé de participer à des validations informatiques (QI/QO) pour nos clients.
Ce poste pourra nécessiter des déplacements courts et ponctuels en France et en Europe.
Ingénieur ou équivalent, doté d’une formation technique et ayant des compétences en informatique et réseau, vous êtes débutant ou possédez une première expérience. Vous serez amené à supporter et tester des produits intégrant logiciel, matériel, électronique embarquée et mécanique, le tout appliqué au domaine biomédical. Ainsi, une solide culture technologique et scientifique serait fortement appréciée. Une double compétence biomédicale ou un goût prononcé et une curiosité pour ce domaine applicatif serait un plus.
En relation permanente avec notre clientèle et avec nos différentes équipes internes (vente, R&D, production) en France ou à l’international, vous possédez un sens aigu de la relation client et de bonnes capacités de contact et d’écoute. Vous avez le sens de la gestion des priorités, vous êtes opiniâtre et organisé. Un excellent Anglais opérationnel est indispensable.
Februrary 26–28, 2019
René Remie Surgical Skills Centre
Almere, The Netherlands
Transonic, René Remie Surgical Skills Centre (RRSSC) and emka TECHNOLOGIES are excited to join forces to present the first European Rodent, PV Loop & Cardiac Disease Model Workshop. The Workshop is designed to enable attendees to not only optimize their microsurgical skills, but also gain experience in Admittance-based PV measurements, and be introduced to common cardiac disease models.
Who should attend:
We have designed this course for scientists and technicians who are new to rodent pressure-volume recording techniques or those who would like to refine their techniques.
The course will be from February 26-28, 2019 with one optional extra day for the induction of cardiac models (LAD occlusion and TAC).
easyTEL implanted telemetry which is now magnet-free and can be combined with non-invasive telemetry to monitor of ECG, EEG, blood pressure, breathing rate, temperature and acceleration from 3-axis accelerometer (activity).
rodentPACK, head mounted system to explore the nervous system without cables between neural sensors and the computer. Subjects are freely moving and emitting a noise-free EEG signal, for easy analysis of many neurological disorders.
We will be presenting our full line of implantable telemetry devices for both small & large animals.
easyTEL+ implanted telemetry which is now magnet-free, can be combined with non-invasive telemetry to monitor of ECG, EEG, blood pressure, breathing rate, temperature and acceleration from 3-axis accelerometer (activity).
We are looking for an enthusiastic, motivated individual with sales experience and a background in life sciences or engineering to join our sales team. The ideal candidate for this position possesses excellent technical and communications skills. The candidate will be able to understand the needs of researchers specializing in the life science research, help them develop customized solutions, and communicate the value of our research instruments.
Working as an emka TECHNOLOGIES INC Technical Sales Specialist, you have outstanding people and organizational skills, and a desire to work in a small business environment with a focus on cutting-edge technology.
Establishing and maintaining customers relations
Identifying and prospects new customers
Initiating contact with prospective customers
Presenting, demonstrating, and proposing our products to prospective customers
Preparing written proposals to prospective customers and following up to close sales
Providing technical support to customer when needed
Providing continued customer support and identifying new sales opportunities
Co-coordinating sales and support activities to ensure that clients are receiving the appropriate level of technical training and sales support
Meeting or exceeding monthly, quarterly, and/or revenue goals set with the sales manager and vice-president
Understanding customer needs throughout and following the entire sales process
Participating in the complete sales cycle
Providing installing and training on-site or via video conferences
Representing and promoting emka TECHNOLOGIES INC products at conferences
Travelling throughout North America
A wide variety of responsibilities and challenges
A friendly team environment
Good benefits: healthcare, dental, ST/LT/Life insurance, 401K
An interdisciplinary education that combines Life Sciences, Engineering or a related field
A customer focused mindset with a solid understanding of value proposition selling
A desire to foster long term relationships with customers
Sales experience with scientific research equipment or related medical field
The ability to rapidly learn highly technical information in a dynamic work environment
A talent for explaining technical details in comprehensible terms
The ability to work efficiently, both independently and in a team
Effective networking skills across disciplines and cultures
Ability to read, interpret, and write/edit documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Education / Qualification Essential
Successful completion of a University degree in Life Sciences, Engineering or a related degree
Familiarity with the scientific research process (grant applications, conferences, publications)
Proficient in English (written and spoken)
Ability to travel
Valid driver’s license
Master’s Degree in Biomedical Engineering or preclinical Life Sciences
The European Respiratory Society (ERS) congress will be held in Paris this year, bringing together world-class researchers with expertise in pulmonary physiology to discuss the latest discoveries and future goals for respiratory medicine.
New additions to our easyTEL+L series implants line includes models containing up to 4 biopotentials or up to two pressures. We are also introducing our new medium-sized implants designed for smaller animals, including rats.
To make your studies even more effective, efficient, and reliable, we have:
Magnet-Free implants! No need to approach the subjects with a magnet to turn the implants on or off. It is all done remotely.
Added the ability to combine implanted and non-invasive telemetry on the same platform (the emkaPACK4G receiver can be used to receive implant signals). Can be beneficial when lung volumes need to be recorded.
Click here to set-up a meeting and learn more about our solutions for your research in experimental surgery.
September 12 – 14, 2018
Join us at the 56th Annual Meeting of the Society for Animal Laboratory Science (GV-SOLAS).
This year, animal welfare will be the main topic of the meeting.
We will be presenting our solutions to acquire physiological parameters, under the best possible conditions.
Telemetry technology allows data acquisition from multiple animals, freely moving within the same pen or cage. With a remote control and configuration, combined with video monitoring, stress is minimized and animal welfare is enhanced, for a better data quality.
Our easyTEL+ implants, for rats and large animals, will be shown at the booth. They offer new features to enhance animal welfare:
No more antennas inside cages: digital implants eliminate the need for plates under rodent cages or inside large animal cages. Each implant can be managed remotely regardless of caging type which can be either group or individual caging.
Magnet-free implants! There is no need to approach the subjects with a magnet to turn the implants on or off. It is all done remotely.
Non-invasive solutions are also available. Animals can be used as their own controls over a long period of time, reducing data variance and the number of animals needed per treatment group.
Join us at the QEII Centre in the heart of Westminster, for this meeting co-hosted by the Physiological Society, the Scandinavian Physiological Society, the Deutsche Physiologische Gesellschaft and the Federation of European Physiological Societies.
We will present our latest developments for physiological data acquisition and analysis, especially designed for cardiovascular, respiratory and CNS preclinical studies.
emka TECHNOLOGIES will be exhibiting at the UK Clock Club, in Manchester. This club gathers a community of researchers working on circadian rhythms and biological timing.
Join us to discuss how emka TECHNOLOGIES can help you in your circadian clocks studies, with solutions to acquire physiological parameters from rodents and large animals, combined with video recording :
emka TECHNOLOGIES will be exhibiting at the 44th meeting of the AFSTAL association (French Association for the Laboratory Animal Science and Techniques).
Join us to discuss how emka can help you in your daily vivarium management, with solutions to acquire physiological parameters, while improving the 3Rs:
Telemetry technology, for data acquisition from multiple animals, freely moving within the same pen or cage. With a remote control and configuration, combined with video monitoring, stress is minimized and animal welfare is enhanced, for a better data quality.
Non-invasive solutions: animals can be used as their own controls over a long period of time, reducing data variance and the number of animals needed per treatment group.
Inhalation exposure with inExpose bench-top system
During SCIREQ annual breakfast event at ATS on Monday, May 21st, Dr. Otmar Schmid (Helmholtz Zentrum, Germany) will discuss his “off-label” use of the flexiVent for the delivery of inhaled compounds. By optimizing the ventilation profiles and nebulizer settings, Dr. Schmid and Dr. Annette Robichaud obtained significant improvements in aerosol deposition rates, as well as homogenous deposition profiles.
The technique developed by Dr.Schmid could be useful in studies for optimized inhaled drug delivery using the flexiVent. If you are interested, please feel free to join us by registering here.